We are seeking a talented IT Support Specialist for one of the largest international banks.
Your new role
- Maintain IT policies and procedures and draft user manuals and technical documents
- Perform daily data reconciliation and verification and support system upgrades and testing
- Provide first-level help desk support
- Address issues with SIRE, SWIFT, and trading platforms
- Monitor IT system performance and health
What you'll need to succeed
- 3+ years of relevant experience in system administration and support, preferably in the banking industry
- Strong understanding of IT systems, telecommunications, and technical documentation
- Experienced in administering and supporting the system and networking infrastructure, including server room operations like network patching and monitoring UPS and cooling systems
- Fluency in English and Chinese
What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Information Technology Sector, please contact me with an attached CV at Anson.Hoo@hays.com.hk, or please call +852-2230-7434.