Senior Manager, Internal Communications - MNC

Key Responsibilities Stakeholder Collaboration: Work with key stakeholders, including HR, to align communication initiatives with overall business objectives. Effectiveness Monitoring: Measure and assess communication effectiveness, adjusting strategies and refining messaging based on feedback. Channel Management: Oversee and enhance core communication channels and tools to ensure timely, relevant, and effective communication. Strategy Guidance: Develop communication strategies for key stakehold

Morgan McKinley - Hong Kong - Full time

Salary: Competitive

Key Responsibilities
  • Stakeholder Collaboration: Work with key stakeholders, including HR, to align communication initiatives with overall business objectives.
  • Effectiveness Monitoring: Measure and assess communication effectiveness, adjusting strategies and refining messaging based on feedback.
  • Channel Management: Oversee and enhance core communication channels and tools to ensure timely, relevant, and effective communication.
  • Strategy Guidance: Develop communication strategies for key stakeholders and provide proactive support for program implementation.
  • Content Creation: Produce tailored communication content that meets the preferences and demographics of diverse target audiences.
You Will
  • Employee Communication Plans: Develop and implement communication strategies utilizing internal resources and channels to effectively inform and engage employees.
  • Timely Information Dissemination: Review and publish information promptly, including routine and urgent communications, to keep employees informed.
  • Advisory Support: Provide communication advice to stakeholders on content and channels; develop, review, edit, and proofread communications to ensure alignment with corporate direction and tone.
  • Channel Improvement: Manage and enhance key communication channels and processes, regularly assessing effectiveness through defined metrics and analytics.
  • Governance Promotion: Enhance the governance and functionality of communication channels, implementing promotional campaigns to engage users.
  • Editorial Calendar Creation: Develop an editorial calendar to share inspiring employee stories and projects, fostering pride and inclusion across the organization.
  • SOP Integration: Establish and improve internal communications standard operating procedures (SOPs) and governance policies.
  • Performance Standards: Ensure consistent performance standards while encouraging creative thinking in content development and execution.
  • Detail Orientation: Maintain focus and quality while managing routine tasks.
  • Organizational Skills: Effectively manage multiple priorities, ensuring smooth operations and collaboration with cross-departmental teams.
You Should Have
  • A relevant university degree or equivalent qualification in Communication, Media Management, Public Relations, Journalism, or Human Resource Management.
  • Extensive experience in translating corporate and HR strategies into actionable communication plans and managing post-implementation activities.
  • A minimum of 15 years of management experience with a proven track record in employee communication initiatives and driving behavioral change.
  • Strong interpersonal skills with experience in implementing employee engagement strategies.
  • Excellent planning, strategic thinking, and execution skills; results-driven with the ability to manage multiple tasks efficiently and accurately.
  • Exceptional storytelling and presentation abilities.
  • Solid understanding of various communication tools and channels, including intranet sites, mobile apps, and social media platforms, with familiarity in relevant communication technologies and AI tools.
  • Proficiency in both written and spoken English and Chinese; proficiency in Simplified Chinese is a plus.


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