Key Areas of Responsiibilty
- Prepare OS standard builds and test in-house tools on latest OS versions for RedHat Linux, Microsoft Windows and VMware products
- Review Storage and Database build standards and current practice
- Provide L3/L4 support for complex infrastructure and application issues across Linux, Windows, Kubernetes, VMware, DB, Storage and related platforms
- Deliver expert-level troubleshooting, issue resolution, and system optimization to ensure high availability and performance
- Collaborate with IT teams to resolve network, storage, and application issues
- Conduct performance tuning for diverse hardware platforms and operating systems to optimize resource utilization and system response times
- Evaluate new technologies and tools; lead Proof of Concept (PoC) initiatives to assess their applicability and benefits for the existing platform
- Analyze current infrastructure to identify bottlenecks, inefficiencies, and areas for improvement; propose and implement optimization strategies
- Collaborate with cross-functional teams to design, implement, and improve infrastructure solutions aligned with business needs
- Review and approve design plans, specifications, and technical documentation
- Ensure design documentation meets regulatory and compliance standards
- Engage with senior management to communicate technical strategies, project status, and risk mitigation plans
- Lead or participate in projects related to infrastructure upgrades, deployment, automation, and modernization initiatives
- Maintain comprehensive documentation of configurations, procedures, incident reports, and knowledge bases
- Analyze system and application data to identify trends, optimize performance, and support capacity planning
- Implement automation and scripting solutions for infrastructure optimization
Requirements
- Degree holder in IT/Engineering or relevant disciplines
- Around 10 years of related experience in infrastructure and application components
- With certifications like Prince, PMP would be preferred
- Proven expertise as a Redhat Linux administrator with extensive hands-on experience.
- Strong working knowledge of Microsoft Windows server environments and virtualization technologies, particularly VMware
- Practical experience with container orchestration and management using Kubernetes.
- Deep understanding of Storage and databases (PostgreSQL, Oracle, MSSQL etc.)
- Expertise in performance tuning of hardware and operating systems across different platforms
- Ability to evaluate and conduct PoCs of new technologies and tools to enhance platform capabilities
- Excellent communication skills (written and verbal) to articulate technical concepts to senior management and to collaborate across teams
- Strong data analysis and management skills, with the ability to interpret and leverage data for decision-making.
- Project management experience, including planning, execution, and stakeholder coordination
- A proactive, problem-solving attitude with a passion for technology and innovation.
Additional requirements
- Experience with databases and storage platform
- Experience with automation tools (e.g., PowerShell, Python, Ansible).
- Familiarity with modern DevOps practices and CI/CD pipelines.
- Experience in Systems and Technical documentation
- Proficient in anchoring meetings, documenting minutes.