The Role
Contractor, Customer Service Support, Equity Sales & Derivatives
Key Accountabilities
- Provide Customer Service Support;
- Handle customer enquiries across various communication channels (phone calls, email, livechat...) and perform call back to clients if necessary;
- Assist in account opening process;
- Provide support to the team and carry out other ad-hoc tasks as assigned.
Skills & Experience
- 1+ years of customer service experience, preferably in financial industry;
- Strong command of written and spoken English, Mandarin and Cantonese;
- Customer-oriented with good communication skills is essential;
- Degree holder.
Other Information
- Please apply in strict confidence with full resume, academic record, current and expected salaries;
- The personal data provided will be used for consideration of recruitment only. All personal data of unsuccessful candidate will be destroyed within 24 months;
- Candidates with Enhanced Competency Framework (ECF): please state on the CV.
About BOCI
As a leading investment bank in China and Hong Kong region, the investment banking arm of Bank of China, BOC International Holdings Limited (“BOCIâ€), is now seeking highly motivated, creative and success-oriented professional who would like to pursue the career for supporting our group.
