Product Quality Control

Preferred Background

• 5-8 years experience in big 4 auditing/ consulting firm, or front/mid office in investment bank/commercial bank/fund house.

Key Responsibilities:

• Assist the department and team in developing/optimizing product and service quality control-related policies and systems.
• Participate in reviewing materials related to the launch of new company products/services, and assist in reviewing and refining product and service introduction materials.
• Approve system workflows according to regulations, including customer service solution confirmation, milestone/final approval, and project closure.
• Monitor and analyse product quality, regularly produce reports (e.g., on regulation implementation status and areas for optimization), and participate in business reviews and company-wide communications.
• Conduct business analysis related to product and service delivery efficiency and quality based on system data.