About the role: Our client, a reputable financial institution, is looking for an experienced IT Officer specialising in Windows server support.
Your Responsibilities: - Serve as the first point of contact for technical support on Windows hardware, software, and network-related issues
- Troubleshoot and resolve problems across various systems and applications
- Provide support for Windows operating systems, VMware environments, and backup operations
- Execute routine operational tasks and manage IT asset inventory records
- Document standard procedures for support and operations, contributing to the internal knowledge base
- Assist in coordinating and implementing IT projects
- Offer after-hours system support and emergency troubleshooting when required
Requirements and Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field
- 3-5 years of solid experience in Windows system support
- Proficient in Microsoft Windows Server and Desktop environments, Active Directory, and Microsoft Azure Cloud services
- Familiarity with virtualisation technologies, particularly VMware
- Sound understanding of storage systems and networking fundamentals
- Strong team collaboration skills, effective communication, and excellent organisational abilities
- Self-driven, proactive, and committed to delivering quality service
- Fluent in both spoken and written English and Chinese
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.