Responsibilities - Manage product UX/UI design to earn a valuable customer experience during mobile banking and internet banking journey, and to increase customer digital usage and online product revenue.
- Closely and proactively collaborate with product managers and other relevant stakeholders to explore a streamlined customer journey and innovation, and to enhance customer experience and satisfaction level.
- Closely work within the team to exchange the expectation of projects and development.
- Experienced in managing digital products and services, with sound communication skill and communication skill to provide support within the team.
- Responsible for personal banking product project management & development over digital channels, and also monitor the project status and reporting.
- Keeping abreast to FinTech applications, proposing new channel features and ensuring system and documentation readiness
Requirements - Degree holder in design related discipline preferable
- 4 years' experience in digital platform development, including 1-2 years' hands-on experience in mobile banking development
- Strong banking sense and self-motivated with good analytical and project management skills and be able to work independently
- Good understanding of project methodology, frameworks and best practice
- Good communication and writing skills in Chinese and English, fluent in English and Putonghua
- Excellent inter-personal skill
- A good team player with creative mind
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