Production Support Engineer (L1/L3)

Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service Maintain best practices on managing systems and services across all environments Provide L1,L2,L3 level server support similar to current team Manage, coordinate, and implement software upgrades, patches, hot fixes on servers Create and modify scripts or applications to perform tasks Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Collaborate wi

IO Tech Solutions - Hong Kong - Full time

Salary: HK$75k - HK$80k

  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
  • Maintain best practices on managing systems and services across all environments
  • Provide L1,L2,L3 level server support similar to current team
  • Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
  • Create and modify scripts or applications to perform tasks
  • Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
  • Collaborate with other teams and team members to develop automation strategies and deployment processes
  • Provide weekend support on scheduled weekend changes
  • Provide on-call support during off hours if needed
  • Participate in Disaster Recovery and BCP drills
  • Manage Physical server infrastructure using remote access
  • Manage and maintain virtual machines in internal ESX farm as well as in AWS
  • Build new physical and virtual servers as per standards
  • Fault finding, analysis and of logging information for reporting of performance exceptions
  • Proactively monitoring system performance and capacity planning
  • Knowledge on servers installed with cluster software and databases

Please carefully review the position requirements before submitting a potential candidate for consideration.

Key Areas of Responsibilities

  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
  • Maintain best practices on managing systems and services across all environments
  • Provide L1,L2,L3 level server support similar to current team
  • Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
  • Create and modify scripts or applications to perform tasks
  • Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
  • Collaborate with other teams and team members to develop automation strategies and deployment processes
  • Provide weekend support on scheduled weekend changes
  • Provide on-call support during off hours if needed
  • Participate in Disaster Recovery and BCP drills
  • Manage Physical server infrastructure using remote access
  • Manage and maintain virtual machines in internal ESX farm as well as in AWS
  • Build new physical and virtual servers as per standards
  • Fault finding, analysis and of logging information for reporting of performance exceptions
  • Proactively monitoring system performance and capacity planning
  • Knowledge on servers installed with cluster software and databases

Requirements

  • Degree in IT/Computer Science or related discipline(s)
  • Around 8-10 years working experience as a Linux Administrator
  • Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
  • Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
  • In-depth knowledge of Linux: RedHat both physical and virtual environment
  • Hands on experience with physical/VM server deployments and commissioning
  • Experience / knowledge on various HPE or other server hardware and architecture
  • Strong problem solving and communication skills
  • MS Windows OS knowledge will be added advantage
  • Good to have knowledge on Veritas cluster and Veritas Storage Foundation
23342565
Ad