My client is one of the exceptional insurance service providers in Hong Kong. They are seeking an experienced IT Support Specialist with a strong background in virtualisation, Windows Server, and Microsoft technologies to join their dedicated IT team.
Key Responsibilities:
- Provide technical support to staff, resolving IT-related issues efficiently.
- Manage and maintain virtual machines (VMs) and Windows Server environments.
- Assist in the deployment and administration of Microsoft applications and services.
- Monitor system performance and ensure adherence to security protocols.
- Collaborate with various departments to assess and address IT needs.
- Document technical issues and solutions for reference and future training.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in IT support, with a focus on virtualisation and Windows Server environments.
- Proficiency in Microsoft technologies, including Office 365, Active Directory, and Azure.
- Strong troubleshooting skills and experience with VM management (e.g., VMware, Hyper-V).
- Excellent communication and customer service skills.
- Ability to work both independently and collaboratively in a team environment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
23344775