Senior Wealth and Personal Banking Executive - Contact Centre and Remote Channel

Some careers open more doors than others. If you're looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Wealth and Personal Banking (WPB) Hong Kong helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to s

HSBC - Hong Kong - Full time

Salary: Competitive

Some careers open more doors than others.

If you're looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Wealth and Personal Banking (WPB) Hong Kong helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. We have four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Wealth and Personal Banking Executive.

Principal Responsibilities

In this role you will
  • Provide quality services and resolve our top tier customers' queries efficiently using insights from our innovative technology and solutions
  • Work closely with our top tier customers, understand their needs and recommend appropriate financial services and solutions
  • Achieve individual performance expectation, develop your career with a clear progression path
  • Benefit from extensive training, learning opportunities, support from your peers and managers and exposure to a wide variety of financial products, services and technologies


Qualifications - Internal

To be successful you will need
  • A holder of High Diploma, equivalent or above
  • Fluency in Cantonese, English and Mandarin and ability to read and write in Chinese and English
  • Banking experience is not essential. We will provide comprehensive training to help you progress in your career and gain your professional licensing qualifications
  • Candidate with customer service experience is preferred
  • License holder of HKSI 1,7,8 or IIQE 1, 2, 3 is preferred
  • The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).


You'll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by ( The Hongkong and Shanghai Banking Corporation Limited. )

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