We are currently seeking a high calibre professional to join our team as a
Programme Manager. The Programme Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management (AO&M") sector that sit within the Global Project Delivery team.
In this role you will: - Support delivery of strategic product solution initiatives in accordance with the HSBC Project Governance, Methods, competencies and change management frameworks
- Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals
- Ensure the integration of all business functions to enable operational/ business readiness in the delivery of the solution
- Develop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependencies
- Develop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathways
- Manage overall resource forecasting and planning function
- Work with related teams to identify resources including key competencies, resource allocation and phasing
- Track the utilisation of resources in line with line/team managers
- Develop work plans and ensure clear deliverables in place and delivered
- Ensure resource forecasts are accurate and complete
- Implement project controls and reporting
- Develop manage and report project budget and stage gate approvals
- Report on actuals and forecast against plan and manage under/overruns and changes correctly
- Develop benefit realisation plan and coordinate reporting
- Produce, review and approval of project deliverables and documentation in line with HSBC methodologies
- Define effective business requirements and ensure signoff, aligned with SS standard
- Define detailed testing activities and controls
- Implement concise project reporting of decisions points, risks, issues, status and costs
- Ensure Clarity records are an accurate reflection of the status and stage gate of the project
- Understanding of regulatory and compliance environment and requirements
- Control, manage and report risks, issues dependencies and changes in scope
- Identify, analyse and mitigate dependencies, risks and issues
- Implement the change control processes to manage internal and external scope changes and impacts
- Integrate SS Business Strategies and operational design into actionable deliverables and change management activities
- Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability
To be successful you will need: - Disciplined project management professional with considerable experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of cost
- Experience in the delivery of projects utilising Agile techniques and understanding of product delivery in practice
- Experience of leading teams, supporting team development, capability uplift and performance management
- Able to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the business
- Experience managing external clients and stakeholder in including regulators
- Experience of benefits identification, modelling and management techniques
- Strong business requirements management and testing awareness
- A solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.
- Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulations.
Academic and professional qualifications: - A high quality degree level education, and a first class general academic track record
- A professional Change Management/Project Management qualification and a proven track record of delivering change
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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