Insurance Digital Business Analyst | Cantonese Speaker

We are partnering with an MNC Insurance client for their Digital Transformation project. We are seeking a passionate Digital Business Analyst with a proven track record in delivering insurance transformation project. You will act as a bridge between business stakeholders, and IT team. You will play a key role in driving digital initiatives from customer portals, mobile apps, etc. Key Responsibilities: Analyze existing insurance workflows and identify opportunities for digital optimization. Trans

Oliver James Associates - Hong Kong - Full time

Salary: Negotiable

We are partnering with an MNC Insurance client for their Digital Transformation project.

We are seeking a passionate Digital Business Analyst with a proven track record in delivering insurance transformation project. You will act as a bridge between business stakeholders, and IT team. You will play a key role in driving digital initiatives from customer portals, mobile apps, etc.

Key Responsibilities:

  • Analyze existing insurance workflows and identify opportunities for digital optimization.
  • Translate complex insurance concepts into user-centric digital solutions.
  • Support the creation of user stories, process maps, wireframes, and acceptance criteria.
  • Conduct feasibility studies and impact assessments for new initiatives.
  • Ensure product alignment with regulatory and compliance standards.
  • Assist in UAT planning, execution, and issue resolution.
  • Work closely with Product Owners and Scrum teams in Agile environments.

Requirements:

  • 5+ years of experience as a Business Analyst in the insurance or financial services industry.
  • Strong understanding of insurance products (life, health, P&C, etc.) and digital transformation trends.
  • Experience with Agile methodologies (Scrum, SAFe) and tools like Jira, Confluence, or Azure DevOps.
  • Excellent communication, stakeholder engagement, and analytical skills.
  • Experience with customer-facing digital platforms (web/mobile) is a plus.

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