Your new company
A Well-Established International Bank is looking for a VP, Head of Trade Finance & Payment Operations to join their Trade Finance Services & Corporate Banking Operations department. The ideal candidate will supervise the daily activities and operational projects of the Trade Finance and Transactions Operations and ensure the team is in compliance with banking policies and procedures.
Your new role
- Lead and manage the daily import and export trade finance operations, bills processing and settlement, payment & treasury settlement, client services, KYC/CDD and loan operations. Additionally, to control the operation of the team to ensure the delivery of efficient and high-quality products and services at cost-effective prices to internal and external customers
- Ensure the smooth daily operations of 5 teams with 20+ headcounts and work with the regional operations centre by providing advice and approval to resolve problem cases, and to maintain and further improve a good working relationship with internal and business parties
- Support and coordinate different types of projects for Operational Resilience (OR), Business Continuity Plan (BCP), system maintenance, streamline processing, system enhancement, reporting to HKMA/ HKICL etc
- Lead, motivate, provide guidance and training to staff to ensure business goals are met
- Offer suggestions for process improvement and act as a communication channel between management and staff
- Deliver efficient and good-quality products and services to internal and external customers in accordance with the service standards and monitoring the processing KPIs
- Visit external customers independently or jointly with customer segments / Relationship Manager of FI/ Corporate banking RM if required.
- Drive operations digitisation strategies to uplift team efficiency and effectiveness
What you'll need to succeed
- Degree holder and above
- Minimum 15 years' experience in banking operations or relevant experience. With at least 5 years of Senior Operational management experience and scalable team size
- Good at spoken and written English and Chinese
- In-depth trade finance product knowledge and transactions operational experience
- Sound people and project management skills
- In-depth knowledge of trade rules and regulations & statutory rules and regulations
- Good PC skills and knowledge
What you'll get in return
- Stable working platform
- Competitive salary with performance bonus
- Career progression
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Hailey Tai now @ 22307491. Alternatively, you can also share with Hailey your updated CV to hailey.tai@hays.com.hk.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
