IT Support System server Windows
Your new company
A premier independent investment bank with a global presence, offering forward-thinking strategic guidance and tailored solutions to a wide-ranging clientele, including corporations, government entities, and financial sponsors.
Your new role
- Respond swiftly and professionally to technical support requests across standard, commercial, and proprietary software platforms
- Documentation of incidents and resolutions in alignment with departmental protocols
- Diagnose and resolve issues involving Microsoft Office 2016, Office 365, Windows 10/11, iOS, Android
- Diagnose and resolve issues with financial platforms such as Bloomberg, FactSet, and Capital IQ
- Administer Active Directory user accounts, distribution lists, and security groups
- Utilise systems management platforms such as SCCM and Adaxes for efficient software deployment and account provisioning
What you'll need to succeed
- Minimum 4-5 years of experience working within Banking and Financial Institutions
- Strong technical acumen with the ability to diagnose and resolve complex issues across diverse platforms.
- Exceptional verbal and written communication skills in English.
- Proficient in key IT tools and systems, including:
- ServiceNow, Ivanti, or similar ticketing platforms
- BeyondTrust Password Safe and Distributed File System (DFS)
- Exchange Management Console and Active Directory (ADUC)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
