We are partnering with a MNC Insurer for a Regional Opportunity to lead and manage Asia Operations Analytics.
You will be working with business leaders to enable business excellence across Asia by data-led insights. This is the key for metrics and KPI definitions / standardization, supporting Local Business Units with managing changes and tracking values by leveraging data.
Role and Responsibilities:
- Collaborate with regional leaders (Operations, IT, Client & Marketing) to understand business priorities, challenges, and data/insight needs.
- Translate requirements into regular dashboards and data insights solutions that help with performance management across Asia.
- Ensure quality, reliability, and governance of data used for reporting. Identify, evaluate, and integrate existing and new data sources that can offer enhanced insights into business performance and strategy across the operation functions.
- Provide insightful analysis and recommendations to regional business leaders based on trends in the data. Highlight risks, opportunities, and actions that will drive improved business result.
- Support local BUs with best practices for metrics definition as part of our data foundations initiatives (data lake house, client deduplication, golden record & data quality) , ensuring consistency and alignment with regional standards while respecting local market needs.
Requirements:
- 12+ years of experience in Insurance industry or in consulting/service roles supporting Insurance industry
- 5 years of reporting & analytics experience, with experience across operations in Insurance
- Experience supporting data warehousing initiatives and metrics standardization is highly desirable
- Experience of working in regional setup with multi-country teams is preferred
- Experience with customer segmentation, marketing attribution, and customer lifetime value analysis is a plus
- Familiarity with agile methodologies and usage of tools like Confluence, Jira & Miro would be a plus
