Key Responsibilities
Project Delivery & Leadership
Lead and oversee end-to-end digital projects from planning to execution, ensuring delivery on time within scope and budget.
Define project objectives, develop detailed project plans, and manage dependencies and risks throughout the project lifecycle.
Serve as the main contact point for clients, ensuring smooth communication and effective expectation management.
Team & Stakeholder Management
Build and manage cross-functional project teams with clear roles and responsibilities.
Collaborate closely with internal teams such as IT teams, Cloud, PMO teams
Manage stakeholder communications and provide regular progress updates to senior leadership.
Budget & Resource Management
Develop, monitor, and manage project budgets, ensuring efficient use of resources and project profitability.
Prioritize and allocate resources effectively across multiple concurrent projects.
Platform & Technology Expertise
Oversee the implementations and integration of digital platforms, ensuring scalability and user experience excellence.
Lead projects that deliver connected solutions across content, data, mobile and customer engagement channels.
Support cross-platform integrations initiatives and process optimization.
Quality & Governance
Establish and implement governance processes to ensure projects meet compliance, security, and quality standards.
Proactively identify and mitigate project risks and issues.
Requirements
5+ years' experience in Project Management or Account Management, preferably in a digital or technology-driven environment.
Proven track record managing sizable web or mobile projects for leading clients.
Experience handling regional/global accounts is a strong advantage.
University degree in Business, IT, Marketing, or related disciplines.
PMP/Prince2/Agile/Scrum certifications preferred.
Hands-on experience with CMS and other enterprise digital platforms.
Strong understanding of digital ecosystems including CRM, data analytics, cloud-based platforms.
Strong organizational, problem-solving, multitasking and time management skills.
Excellent communication skills in English (Cantonese/Mandarin a plus).
Positive, proactive, and client-focused mindset.
Candidates with more experience may be considered for Senior Project Manager role