Associate, User Experience Journey, Journey & People Transformation, Technology & Operations

See job description for details

DBS Bank (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Design strategic plan to support the Bank's Transformation strategies in improvingexperience of Employees
  • Drive people engagement via guiding the team to design/plan arrangement/logistics for delivering employee events such as engagement events, volunteer work, learning activities, and branding initiatives
  • Communicate strategic messages from management through organizing internal events and designing internal newsletters & eDMs
  • Enable the awareness and capability of members involving in transformation from all levels; including knowledge, skills, practices; in all areas from ability to identify problems, solutions and implementation
  • Bridge among various stakeholders from Business, Technology and Operations on assigned projects/ initiatives contributing to DBS business priorities and strategic objectives
Requirements
  • Bachelor or Master degree
  • Minimum 5 years working experiences, preferably in areas of event management and project management
  • Good strategic mindset and design sense
  • Proficient in in Canva, Adobe Photoshop, video editing
  • Professional knowledge and skills preferred; including but not limited to Design Thinking, Human-Centered Design
  • Professional certification including Six Sigma Green Belt, PMP, Agile is a plus
  • Good communication skills in both written and spoken English and Chinese
  • Fast learning and multi-task capability to take on projects in different areas
  • Effective time and stakeholder management from different levels across functions
  • Innovative and willing to accept new ideas and changes
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.
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