We are currently seeking a high calibre professional to join our team as a
Product Owner. In this role you will:
- Product Ownership: Serve as the Product Owner for the LLM-based productivity tool , catering to over 200,000 colleagues within the bank
- Product Roadmap: Take charge of the delivery, ownership, and execution of the product roadmap, including the development of a long-term product vision
- Team Leadership: Supervise a team by providing oversight and guidance to ensure cohesive progress
- Feature Development: Responsible for creating new product features informed by user feedback, management information (MI), and research. Ensure these features are cost-effective, supportable, and reusable across the organisation
- Collaboration with Engineering: Work closely with Engineering Teams to define and refine high-level requirements, ensuring a comprehensive understanding before delegating design and development tasks across pods
- Intake Process Management: Establish and maintain a process to capture and prioritise requirements and feature backlog effectively
- User Feedback: Collaborate with the Customer Success team and colleagues to gather feedback in an engaging, repeatable manner and communicate application progress
- Goal Setting and Metrics: Define team goals and success metrics, leveraging MI to make informed product decisions
- Market Awareness: Stay informed about changes in user habits, preferences, and behaviours to understand their implications for successful delivery
To be successful you will need: - Product Ownership Expertise: Extensive experience in Product Ownership and relationship management roles, demonstrating a strong ability to lead and manage a product
- Product Development Knowledge: Comprehensive understanding of the product development lifecycle, from requirement gathering to leveraging data for driving adoption and engagement
- Generative AI Expertise: In-depth knowledge of Generative AI technologies, including prompt engineering, large language models (LLMs), model safety, and evaluation
- Transformation Familiarity: Strong familiarity with large-scale business transformation through analytics and AI/ML technologies
- Proactive Approach: Self-starter with the ability to perform most activities with moderate to low direction, showcasing initiative and independence
- Adaptability: Ability to thrive in a rapidly changing risk and technical environment, comfortable with ambiguity and evolving challenges
- Risk and Compliance Acumen: An understanding of Risk, Compliance, and Controls, and their integral role in supporting business processes
- Cybersecurity Awareness: Awareness of cybersecurity and data privacy threats, particularly in the LLM space, with the ability to implement robust security measures to protect sensitive financial data and AI systems
Opening up a world of opportunity
www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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