Principal responsibilities - Able to lead the team to complete the tasks within defined and challenging timeframes
- To ensure the delivery of the Cheque Clearing items to Hong Kong Interbank Clearing Limited before pre-set deadline before and after the implementation of full image truncation
- Plans and manages the implementation of the change, to ensure business benefits are realized and that the transition from current state to target state is smooth
- Control total number of operational loss and value. Effective manage risks and controls.
- Improve the customer experience through automation, standardization and exceptional service delivery
- Contributes to the motivation of staff
- Lead and effectively manage the team and 3rd party supplier even under exceptional situation
Requirements - A university graduate with degree in Business, IT, finance, or a related discipline with significant relevant experience including working as team leadership role
- Proven job knowledge on cheque related
- Proven experience of motivating the team to deliver exceptional performance and long terms results. Promote and lead best practice in risk and compliance management
- Stakeholder and Third-Party management experienc and e ffective communication and collaboration skills to work with stakeholders
- Excellent analytical and problem-solving skills
- Ability to manage timelines and individuals with pressures
- Strong interpersonal and communication skills
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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