We're seeking someone to join our team as a Equity Cash Sales & Trading Operations Associate in
ISG Equity Operations to works closely with our Sales Traders to onboard our clients as well as determining the best support model for streamless front to back trades processing.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
Primary Responsibilities:
- Monitor unmatched trades and taking prompt action for a timely settlement
- Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures
- Review and monitor risk reports and cleaning up exception items
- Raise issues, question others and offer solutions/ideas
- Onboard new clients profile, including static data maintenance
- Build client relationship through day-to-day processing
- Ability to use tools and technology to improve workflow for efficient client service
- Follow escalation framework, taking responsibility for identifying, escalating and preventing issues > Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment
- Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests
- Culture carrier across Operations, embracing the Firm's core values
What you'll bring to the role:
- Excellent verbal and written communication skills
- Ability to interact with multiple internal and external functions including clients, sales and other functional operations teams
- Strong risk awareness and ability to escalate with relevant information
- Excellent attention to detail, problem solving skills and excellent judgment
- Prioritization and time management skills
- At least 2 years ' relevant experience would generally be expected to find the skills required for this role
WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.