We are looking for an Application Support engineer (Electronique trading) to join our eTrading Market Access team at a leading global financial institution, supporting electronic trading platforms for equities, derivatives, and fixed income traders in the Asia Pacific.
You will provide application support, troubleshoot trading systems, and ensure seamless market connectivity in a dynamic, fast-paced environment.
Key Responsibilities
- Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants,Options & Futures) on various APAC markets in Windows/Linux platform
- Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
- Management and tracking of daily production problems and user requests; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
- Be responsible for handling business-driven or exchange-driven projects
- Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
- Ensure adequate performance and operation of the systems - monitor the performance â„ operation, diagnose and address any problems.
- Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
- Provide system and process documentation
- Enhance the automation and resilience of production systems to improve operational efficiency and uptime
Candidate
- Business Knowledge: Cash and derivatives products, market rules.
- Technical Skills: Linux/Unix scripting, Python/shell, network protocols (TCP, UDP, FIX), Excel/VBA and Batch scheduling system/ Fixed income products knowledge (preferred)
- Excellent communication skills in English
- Experience: 1–2 years in trading support.