Business System Analyst - Insurance

ey Responsibilities Partner with stakeholders to collect, document, and analyze business requirements related to distribution compensation. Assess existing systems and processes, identify improvement opportunities, and recommend solutions to enhance operational efficiency. Develop detailed use cases and user stories to clearly communicate requirements to development teams. Serve as the liaison between business units and offshore development teams to ensure alignment on deliverables. Define and a

Ambition - Hong Kong - Full time

Salary: Negotiable

ey Responsibilities

  • Partner with stakeholders to collect, document, and analyze business requirements related to distribution compensation.
  • Assess existing systems and processes, identify improvement opportunities, and recommend solutions to enhance operational efficiency.
  • Develop detailed use cases and user stories to clearly communicate requirements to development teams.
  • Serve as the liaison between business units and offshore development teams to ensure alignment on deliverables.
  • Define and align SIT and UAT approaches and schedules, ensuring solutions meet business needs and quality standards.
  • Assist in project planning, monitoring, and reporting on progress, risks, and issues.
  • Coordinate resource planning with offshore teams and help upskill team capabilities to meet Hong Kong team expectations.


Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field. Certified ScrumMaster (CSM) or equivalent certification required.
  • Minimum 5 years as a Business Systems Analyst, with strong focus on life and health insurance distribution compensation operations.
  • Deep understanding of insurance products, policy lifecycle, and regulatory requirements.
  • Familiarity with system development methodologies (Agile, Waterfall) and related tools.
  • Strong problem-solving skills with attention to detail.
  • Excellent verbal and written communication skills; ability to influence stakeholders at all levels.
  • FLMI qualification is an advantage.


Preferred Skills

  • Experience with insurance policy management systems (e.g., Ingenium, LifeAsia).
  • Proficiency in SQL and familiarity with Oracle or DB2 databases.
  • Understanding of system integration processes and data analysis techniques.
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