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AVP, Customer Services Corporate Banking

Key Responsibilities Process corporate banking transactions (e.g., loans, deposits, foreign exchange, and remittances) for clients in Hong Kong and China. Manage client interactions to address transaction requests, resolve inquiries, and ensure satisfaction. Verify transaction details for accuracy and compliance with regulations and internal policies. Work with other departments to solve operational issues and ensure smooth transaction workflows. Suggest process improvements to enhance efficienc

Morgan McKinley - Hong Kong - Full time

Salary: Competitive

Key Responsibilities
  • Process corporate banking transactions (e.g., loans, deposits, foreign exchange, and remittances) for clients in Hong Kong and China.
  • Manage client interactions to address transaction requests, resolve inquiries, and ensure satisfaction.
  • Verify transaction details for accuracy and compliance with regulations and internal policies.
  • Work with other departments to solve operational issues and ensure smooth transaction workflows.
  • Suggest process improvements to enhance efficiency and service quality.
  • Support junior team members by providing guidance on transaction processing and documentation.
Requirements
  • Bachelor's degree.
  • At least 5 years of experience in banking, with exposure to corporate banking operations or relationship management support.
  • Knowledge of banking products (e.g., loans, deposits, foreign exchange).
  • Experience working with Hong Kong and China corporate clients is preferred.
  • Fluent in Cantonese, with good English and Mandarin skills (spoken and written).
  • Strong organizational skills and proficiency in MS Office, especially Excel and PowerPoint.


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