Operations Engineer - Hong Kong Department: Production Engineering
Employment Type: Permanent
Location: Hong Kong
Description ISAM SECURITIES (EU) LIMITED, a technology company part of iSAM Securities, is
responsible for building and maintaining trading infrastructure, risk analytics, and post-
trade solutions. The role focuses on managing proprietary Trading Engine as well as
MT4/MT5 server infrastructure, client onboarding, and the configuration of proprietary
trading and analytics platforms.
The Operations Engineering team ensures stability, performance, and reliability of the
trading technology stack, supporting both internal teams and external clients. This
includes monitoring systems, handling technical issues, and managing trading platform
configurations to ensure optimal execution and risk management.
This role is part of a global operations team covering market hours across multiple time
zones. The team is focused on automation and eliminating manual recurring tasks to
enhance efficiency and reliability.
Key Responsibilities - Set up and maintain Trading Technology solutions for liquidity management and order execution.
- Configure and support iSAM APEX (trading engine) and iSAM RADAR (post-trade analytics platform).
- Manage MT4/MT5 trading server infrastructure including symbols, groups through automation tools as well as gateway configuration trade execution rules.
- Monitor system performance, troubleshoot issues, and ensure high availability.
- Oversee client technical onboarding, ensuring fast and accurate setup.
- Implement failover processes and active backup solutions to maintain system resilience.
- Support change management processes, including software updates and infrastructure changes.
- Utilize automation tools to minimize manual recurring tasks and improve operational efficiency.
Skills, Knowledge and Expertise - Strong knowledge of bridge/trading engine technologies (Centroid, FXCubic, OneZero, PrimeXM, etc.).
- 5+ years of experience managing MT4/MT5 server infrastructure.
- Familiarity with FIX protocol and post-trade data processing.
- Knowledge of Windows Server administration, including troubleshooting and performance optimization.
- Experience handling client onboarding and infrastructure setup
Preferred Skills - Understanding of risk analytics platforms is an advantage.
- Knowledge of network protocols, monitoring tools and connectivity troubleshooting.
- Familiarity with Linux server environments.
- Experience with automation and scripting (Python, PowerShell) to optimize workflows.
Work Environment and Shift Details - Part of a global 24/7 operations team, ensuring continuous market coverage.
- Rotational shifts covering market hours (morning to midnight, no overnight shifts).
- Focused on automation and eliminating manual recurring tasks.