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Client Service Executive

Job Description Responsibilities Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction Handle enquiries from other countries or territories or external parties for multinational insurance program Work closely with Global Client Executive's and underwriters to deliver agreed

Chubb - Hong Kong - Full time

Salary: Competitive

Job Description

Responsibilities
  • Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation
  • Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction
  • Handle enquiries from other countries or territories or external parties for multinational insurance program
  • Work closely with Global Client Executive's and underwriters to deliver agreed client service standards
  • Monitor the team's performance to ensure the service standard could be matched
  • Communicate with brokers and other external parties
  • Work closely with other Chubb offices and network partners, credit control and other departments to ensure resolution of accounting and processing problems
  • Assist where required with ongoing projects that are identified throughout a given year for better improvement to the Global Services Department
  • Support Inwards team when required from drafting local policy to premium settlement
  • Incidental work that may be required to be completed that may be outside the scope to day to day work requirements

Qualifications

Requirements
  • Bachelor degree in any discipline, major in Accounting is an advantage
  • 1-2 years of work experience in policy administration or accounting
  • Conscientious, with strong attention to detail and sense of accuracy
  • Good command in both spoken and written English and Cantonese
  • Proactive, independent, self-motivated, self-discipline and strong interpersonal skills
  • PC literate in MS Word, Excel and Access
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