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Chubb Life HK - Contract Business Analyst

Job Description Elicit, analyze and document the business requirement from business stakeholders for digitalization project & system enhancement. Host requirement meeting or workshop with stakeholders. Map and analyze current state (As-is) business processes and design future state (To-be) to optimize the solution design and operation process. Translate Business requirements into detailed Business Requirement Document (BRDs), Functional Specifications, User Stories and Process Flows. Conduct dat

Chubb - Hong Kong - Full time

Salary: Competitive

Job Description

  • Elicit, analyze and document the business requirement from business stakeholders for digitalization project & system enhancement.
  • Host requirement meeting or workshop with stakeholders. Map and analyze current state (As-is) business processes and design future state (To-be) to optimize the solution design and operation process.
  • Translate Business requirements into detailed Business Requirement Document (BRDs), Functional Specifications, User Stories and Process Flows.
  • Conduct data analysis to support decision-making.
  • Develop User Acceptance Testing (UAT) plans to ensure the testing and quality assurance.
  • Manage the UAT including host of UAT meeting, UAT progress reporting and defect management.
  • Monitor project progress and provide regular updates to stakeholders on status, risks, and issues.
  • Create and maintain comprehensive documentation including user guides and training material to support successful implementation and user adoption.

Qualifications

  • Minimum 3 - 5 years of experience as a Business Analyst in the Life Insurance industry (Preferably in Operations or Transformation function)
  • Demonstrable experience on projects related to product development, agency management, distribution systems, CRM platform or digital transformation
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Solid understanding of the Software Development Life Cycle with experience in both Agile and Waterfall methodologies.
  • Proficiency in project management and documentation tools (e.g. Jira, Confluence)
  • A detail oriented and highly organized approach to managing multiple priorities in a dynamic environment.
  • A proactive, result drive mindset with a passion for innovation in the insurance industry.
  • Experience in life insurance product design and development is a plus
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