At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.
The Transfer Agency (TA) Investor On Boarding (IOB) Team Leader will be responsible for directing team members within the IOB Team with the objective to achieve overall high client satisfaction. The role will involve working closely with, and providing support to, the manager to ensure the team operates efficiently and that deadlines are met.
The individual will ideally have 8-10 years Funds / TA experience and 5 years minimum Anti-Money Laundering (AML) and Registration experience. The Role of IOB Team Leader will display a high degree of analytical skills, professionalism and integrity through their work and will possess solid experience in an AML / Know Your Client (KYC) / Risk role within an AML / KYC related function or department.
Achieving this will require strong people management, initiative, experience in on-shore and offshore Funds and AML regulations and attention to detail as well as the ability to delegate and to gain the commitment among team members.
RESPONSIBILITIES :
Product: • Overseeing the day-to-day activities of the TA AML / KYC Investor On Boarding team.
• Review the application of group AML standards to new investor files for varying entity types prior to onboarding.
• Ability to exceptions to the standards that will require risk assessment and escalation to senior management.
• Review and escalation with the IOB Manager, Compliance, Senior Management any issues
• Ensure that policies and procedures are adhered to on a daily basis and have this evidenced.
• Actively participate and work with relationship managers and TA Production Support in the launch of any new or incremental business such as new funds/share classes, including account opening.
• Oversee the accurate preparation of any sample files required for internal or external audits
• Possess an in-depth understanding of AML/KYC due diligence requirements on a range of institutional clients types with different legal structures, in all jurisdictions, to support businesses across various product groups and regions.
• Fully conversant with offshore and onshore AML/KYC rules and regulations
• Review publicly available sources for information pertaining to client due diligence (e.g. Stock Exchange)
• Assist in drafting and documenting procedures, policies and processes as necessary
• In-depth understanding of typical legal structures including hedge funds, special purpose vehicles, partnerships, trusts and charities
• Follow up and oversee the remediation of accounts that are non-compliant to in adherence with current local regulations/internal policies
• Establish, together with the IOB Manager, TA Department Head, Compliance and Risk, service standards and procedures for the IOB Team
Client Relationship: • Must have strong client relationship and communication skills and be able to participate in client meetings scheduled and ad hoc
• Establish solid contacts with all areas and all levels at clients' organizations as well as inter departmental
• Remain knowledgeable of changing industry initiatives (attend presentations, work sessions & personal effort) and educate clients continually through presentations
Improve Efficiency: • Review and reorganize, together with the Registration / IOB Manager and peers, functional tasks for maximum efficiency
• Minimize overtime and implement additional efficiencies as automation projects are completed
• Manage controls efficiently to alleviate any potential risk areas
• Must be willing to work as part of a team in a client focused, high quality service environment.
• Progressive attitude to work, with a view to continuous improvement
• Proven aptitude for problem solving
REQUIREMENTS: - Minimum of 8-10 years Funds Industry / Transfer Agency experience, 5 years of which must be in an AML/ Compliance or Risk function.
- Minimum of 5 years supervisory experience
- Subject Matter Expert level of AML/KYC legal requirements aligned to current regulations from an Operational/Compliance or Risk background.
- Ability to liaise and coordinate across departments/functions/offices when needed to handle specific client requests, global projects and initiatives
- Ability to identify, recommend and implement improvements to existing processes
- Fluency in spoken and written English is mandatory; fluency in Mandarin is an advantage.
- Knowledge or prior experience of Multifonds TA is considered essential
- Good knowledge of standard Office applications. (MS Word, Excel, Powerpoint)
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.