Some careers open more doors than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth (RBW) Hong Kong helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as
Service Manager Team Lead, Global Private Banking .
In this role you will need: - To lead Service Manger (SMO), Global Private Banking team to provide excellent service and support to Private Banking Relationship Manager (PBRM)
- To lead and drive SMO team to transaction banking business,building, and maintaining relationship with clients based on credibility, and personal interest
- To lead and drive SMO team to identify wealth opportunities and refer business to PBRM as appropriate
- To ensure excellent level of customer service with exceeding client expectations delivery
- To comply with all regulations, operation guidelines and managing financial crime risk
To be successful you will need: - With years of frontline sales experience in financial services, equivalent relationship management experience in managing high net worth client portfolios is preferred
- Proven years sales supervisory experience in management capacity with outstanding track record
- Possess good knowledge of all wealth management products including insurance and investment with an expertise in financial planning and customer portfolio managment
- Be ambitious about providing the highest standards of delivery to colleagues and clients
- Required insurance and investment licenses holder
- Strong selling and presenatation skills, leadership, people management/coaching skills, excellent interpersonal ad communication skills
- Fluent in both English and Cantonese, with knowledge in Putonghua is preferred
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).
Opening up a world of opportunity www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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