Some careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Private Banking and Trust Services RBW Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.
Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services. Our team offers professional wealth management advice at both a local level and on a global scale.
Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.
We are currently seeking a high caliber professional to join our team as
Senior Business Implementation Manager, reporting to Head of Business Implementation.
Principal responsibilities - Lead the design, implementation and ongoing enhancement of the investment suitability framework, wealth and lending product for Private Banking, in line with HKMA/ SFC/ other regulatory requirements
- Acting as process owner for wealth and lending, maintaining clear end-to-end process maps, control checkpoints and documentation to deliver smooth client journey and support effective risk management
- Coordinate with key stakeholders on Private Banking product governance for wealth and lending products, including new product approval, material change assessment and regular product reviews to ensure compliance for internal standards and external regulations
- Partner with Product Investment Counsellors, Relationship Managers, Credit Advisory team, Risk, Compliance and Operations team to implement product and process changes, ensure seamless end to end client journey, documentation and system enhancements are consistent with the suitability framework and product governance requirements
- Maintain the Bank's and Group's internal control systems and standards, including the adoption of relevant instruction manuals, procedures and guidelines, and timely implementation of internal and external audit points together with any issues raised by the external regulators.
- Monitor and assess regulatory and industry developments, perform gap analysis and drive the implementation of required changes to processes, controls and documentation
- Provide training, guidance and ongoing support to frontline and support units on suitability, product governance, process requirements and regulatory expectations to strengthen risk awareness and sales discipline
Qualifications - Degree in a related discipline OR other relevant qualifications
- Proven banking experience, preferably with exposure to private banking business specialized in investment suitability and lending
- Possess sound knowledge of application software such as MS PowerPoint
- Strong attentiveness to detail, compliance and control orientation
- Proficiency in both English and Chinese
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
You'll achieve more when you join Hang Seng Bank Limited. www.hangseng.com/careers https://www.linkedin.com/company/hang-seng-bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited