Assistant Data Analytics and CRM Manager

We are currently looking for a highly skilled professional to join our department as Assistant Data Analytics and CRM Manager Principal Responsibilities: Develop and configure digital content across various platforms, such as email, SMS, MMS, Push Notifications, WhatsApp; Utilize workflow management systems to collaborate with various stakeholders to ensure content is delivered on time and meets specific requirements; Coordinate with cross-functional teams (IT, decisioning) to align project obje

HSBC - Hong Kong - Full time

Salary: Competitive

We are currently looking for a highly skilled professional to join our department as Assistant Data Analytics and CRM Manager

Principal Responsibilities:
  • Develop and configure digital content across various platforms, such as email, SMS, MMS, Push Notifications, WhatsApp;
  • Utilize workflow management systems to collaborate with various stakeholders to ensure content is delivered on time and meets specific requirements;
  • Coordinate with cross-functional teams (IT, decisioning) to align project objectives, expectations, and deliverables;
  • Conduct testing and reviews prior system launching to ensure compatibility and performance;
  • Create reports on project status, including challenges and success, to communicate with stakeholders;
  • Leverage insights gained form data to suggest enhancements or innovations in content strategies and project workflows.

Requirements:
  • Bachelor's degree in Digital Media, Data and Information Management, Computer Science or related field;
  • Minimum 2 years' retail banking experience in digital messaging, data analytics or project coordination;
  • Detail-oriented and strong emphasis on quality and accuracy;
  • Strong focus on simplicity over complexity when communicating and translating briefs into technical specification;
  • Extremely client-oriented, with a positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure;
  • Strong knowledge and experience of digital technologies is preferred, such as SFMC, AEM, HTML5, CSS

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited
23629191
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