Our Investment Bank client is looking for a high calibre to join their regional IT Service team as Senior Manager CMDB role.
Key Responsibilities:
- Seeking a seasoned ServiceNow professional to lead CMDB setup, governance, and lifecycle management.
- Build and maintain a CMDB aligned with ITSM, ITOM, HAM, and SAM modules to ensure accuracy and efficiency.
- Define governance, CI standards, relationships, and data policies following CSDM and ITIL best practices.
- Manage Discovery, Service Mapping, and integration with internal and cloud environments (AWS/Azure).
- Oversee CMDB health, automation, and AI-driven insights for reporting and continuous improvement.
- Collaborate with IT, infrastructure, and cloud teams to maintain reliable service maps.
Requirements:
- Bachelor's in Computer Science or related field.
- 10+ years in IT, including 5+ years in ServiceNow CMDB.
- Strong knowledge of ServiceNow modules, Discovery, I&R, CSDM.
- Certifications and financial sector experience preferred.
- Fluent in English; Mandarin beneficial.
"Sanderson-iKas" is the brand name for the following companies incorporated in Hong Kong: Sanderson Solutions International (Hong Kong) Limited (Business Registration no.53741924) and iKas International (Asia) Limited (Business Registration no.39818987)
Website: www.sanderson-ikas.hk
