Job description
Position Overview
We are looking for an experienced Associate Business Development Director to join our dynamic team. In this pivotal role, the ideal candidate will be responsible for managing and nurturing key account client relationships while developing strategies for growth. This position plays a crucial part in driving growth and maximizing business opportunities across our diverse portfolio. The successful candidate will leverage their expertise to develop strategic partnerships, enhance customer engagement, and identify new business opportunities that align with our business objectives. This role offers a unique opportunity to make a significant impact within a leading digital payment platform.
Job Description
• Build and maintain strong relationships with key clients, partners, and stakeholders including shopping malls, retail chains, and government authorities
• Identify new business opportunities and drive initiatives to expand our market presence
• Analyse market trends and competitor landscape to inform business strategies
• Develop and execute customer retention and acquisition strategies utilizing CRM tools
• Collaborate with cross-functional teams to develop strategies that enhance client engagement and satisfaction
• Prepare and deliver persuasive presentations, proposals, and partnership materials to prospective clients
• Develop and implement effective strategies and promotion campaigns to deliver business results and meet performance targets
• Monitor and analyse key performance metrics to track progress and identify areas for improvement
• Foster a culture of teamwork, accountability, and high performance within the sales team
• Prepare and present reports on sales performance and business development activities to senior management
Job Requirement
What You Will Need
• Bachelor's degree in a relevant field such as Business Administration or Marketing, with a minimum 8 years of experience in business development or partnerships, focusing on key account management, preferably within the shopping mall sector
• Proven track record in key account management, with hand-ons experience using client management tools to achieve operational excellence
• Strong understanding of the digital payment landscape and customer needs within the industry
• Demonstrated results-driven approach with a history of building strategic partnerships and delivering measurable growth
• Excellent communication, negotiation and interpersonal skills, enabling the establishment of long-term relationships with clients
• Ability to think strategically and execute tactically in a fast-paced environment
• Proficient in data analysis and performance metrics, with a highly analytical mindset that allows for seamless transitions between strategic planning and day-to-day operations
• Possesses a can-do attitude, is a fast learner, and highly self-motivated. Capable of working independently as well as in a team environment
• Outstanding written and verbal communication skills in Cantonese, Mandarin, and English
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