IT Support Engineer (Urgent, In-house)

Your new company We are currently looking for an IT Support Engineer for one of our most sizeable in-house clients. Your new role Serve as the first point of contact for users needing technical assistance Diagnose and resolve issues related to computers, software, and IT services Provide support for Windows systems, productivity tools, Microsoft 365 apps, and other business applications Handle user account setup, permission changes, and access administration Look after office IT equipment, basic

Hays - Hong Kong - Full time

Salary: Competitive

Your new company

We are currently looking for an IT Support Engineer for one of our most sizeable in-house clients.

Your new role
  • Serve as the first point of contact for users needing technical assistance
  • Diagnose and resolve issues related to computers, software, and IT services
  • Provide support for Windows systems, productivity tools, Microsoft 365 apps, and other business applications
  • Handle user account setup, permission changes, and access administration
  • Look after office IT equipment, basic server tasks, and network connectivity
  • Assist with server-related checks, system maintenance, and directory services
  • Record and update support requests through the ticketing system

What you'll need to succeed
  • Associate Degree in Computer Science, Information Technology, or related fields
  • At least 2 years of experience in IT support
  • Strong proficiency in Microsoft Windows environments and Microsoft 365 ecosystem, including Microsoft Teams, SharePoint, OneDrive, Intune
  • Strong problem-solving skills, a sense of responsibility, and a team-oriented attitude

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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