HR Projects & Operations Control Manager, Human Resources

Key Areas of Responsibilities HR Policies, Procedures & Governance Provide general support to HR colleagues on policy interpretation, change management activities and procedural guidance. Work closely with regional HR teams, local HR operations and centres of excellence to ensure consistent and robust HR operations. Support the implementation and maintenance of HR policies and procedures across Hong Kong and overseas locations in alignment with internal control standards and regulatory requireme

CITIC CLSA - Hong Kong - Full time

Salary: Competitive

Key Areas of Responsibilities

HR Policies, Procedures & Governance

  • Provide general support to HR colleagues on policy interpretation, change management activities and procedural guidance.
  • Work closely with regional HR teams, local HR operations and centres of excellence to ensure consistent and robust HR operations.
  • Support the implementation and maintenance of HR policies and procedures across Hong Kong and overseas locations in alignment with internal control standards and regulatory requirements.
  • Assist in monitoring HR compliance, perform periodic checks and help ensure consistent adoption of HR practices across markets.
  • Coordinate with HR Business Partners and HR centres of excellence (Payroll, C&B, L&D) to strengthen governance and operational discipline.

Risk Management & Internal Controls

  • Assist in reviewing HR operational processes to identify control gaps and improvement opportunities.
  • Support the execution of HR control testing and follow‑up actions on identified risks.
  • Help prepare materials for internal / external audits and support remediation activities.

Project Management & Process Improvement

  • Support group-level HR projects across their lifecycle including planning, execution, tracking and reporting.
  • Conduct research and benchmarking on HR best practices to support continuous process improvement.
  • Prepare project documentation, presentations and progress updates for stakeholders.
  • Participate in system enhancement projects and testing cycles to support ongoing HRIS improvements.

Requirements

  • Bachelors degree in Human Resources, Business Administration or related discipline.
  • 3–6 years of HR experience, ideally in HR operations, HR risk and governance or HR projects.
  • Experience with HRIS platforms (Workday, SAP, PeopleSoft, etc.) is highly preferred.
  • Good understanding of Hong Kong Employment Ordinance and HR regulatory requirements; exposure to regional markets is an advantage.
  • Strong analytical, documentation and project coordination skills.
  • High level of integrity, strong attention to detail and ability to manage multiple deliverables.
  • Excellent command of spoken and written English and Chinese, fluency in Mandarin.
  • Proficient in MS Office (Excel, PowerPoint) and comfortable working with data.

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