Role Purpose
As part of Market & Securities Services (MSS), HK Investment Operations is responsible for managing the overall service delivery of Middle Office services to clients and provides oversight for processes and activities offshored to the Global Service Centre.
This Manager role will take the overall responsibility to support derivatives transaction processing across HK Investment Operations Middle Office Clients encompassing key processes and controls across a variety of Derivative products from Exchange Traded Derivatives (ETD) to Over the Counter (OTC) Derivatives and Contract for different products.
Principal Accountabilities:
• Perform the Investment Operations activities effectively and efficiently with support provided to all MSS offices
• Contribute to operation readiness and support the business process development lifecycle from initiation through to testing and rollout
• Assist with line manager to maximise system usage and when gaps are identified, drive procedural and system changes
• Able to work under pressure and within set time frames
• Accountable for own day-to-day performance and meeting tight deadlines.
• Perform securities processing functions in a timely and accurate manner
• Assist line manager in reducing the number of trades that require amendment by our client traders or rejection to the Brokers
• Partnering with other Operational teams internally to ensure the smooth processing of any bespoke event requirements to minimize the impact on clients
• Provide support in developing, planning and implementation of operations and change management programmes
• Delivery transformation activities to SSOs
• Liaise with IT department and raise system enhancements where applicable to prevent error recurrence, and to automate or improve internal process
• Anticipate industry changes impacting the processing and introduces appropriate process changes
• Provide support to execute the Business Recovery Plan during emergency
Knowledge & Experience / Qualifications:
Intermediate experience working within an Investment Management, Brokerage and /or Custody environment is essential to perform this role, with specific knowledge and experience of the following:
• Diverse working experience in financial or consulting fields including strong process management skills and system implementation skills within an Asset Manager or equivalent market provider of Asset Management outsourced Operations support. Mandarin proficiency is preferred.
• Prior experience working with Aladdin platform is preferred. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading and operations tools on a single unified platform.
• Proven experience in managing the Post-Trade life cycle events with exposure to CTM, SWIFT GETC, Fiserv Tradeflow, Bloomberg and Markit EDM data enrichment tooling would be an advantage.
• A working knowledge of Securities Trading confirmation and settlement procedures and market practice, including the use of Electronic Trade Confirmations and SWIFT settlement message types.
• Good knowledge of Middle Office operation preferably with a hands-on knowledge to operate HSBCNet, Multifonds, Markit EDM, TradeFlow, Calypso & Aladdin
• Extensive experience of leading and developing teams using appropriate communication, delegation and planning skills
• A strong understanding of regional business and financial services market would be an advantage
• Strong knowledge of all financial instruments - fixed income, equities and cash products including OTC Derivative products
• Strong knowledge of implementation delivery and project management planning
• Full knowledge of investment workflows - funds, custodians, and brokers
• Good understanding of relevant anti-money laundering legislation
• Good influencing skills to work with the Operations team in challenging the status quo and continuously enhancing the control environment
• Strong business sense with good decision making and problem-solving ability
• Knowledge of procedure writing, exposure of offshore/transformation projects.
Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.
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