Key Responsibilities - Provide Level 1-2 technical support for Windows or Linux servers, desktops, and related infrastructure.
- Perform system installation, configuration, patching, and routine maintenance across both environments.
- Manage user accounts, permissions, and system access following company policies.
- Monitor system performance and availability; proactively identify potential risks or resource bottlenecks.
- Maintain documentation of configurations, procedures, troubleshooting steps, and change logs.
- Collaborate with cross-functional teams to support ongoing IT initiatives.
- Assist in server upgrades, migration projects, and deployment of new tools or applications.
- Support backup/recovery processes and contribute to incident response activities.
Requirements - Diploma or Degree in Information Technology, Computer Science, or related discipline.
- Hands-on experience in Windows Server or Linux administration
- Familiarity with Active Directory, Group Policy, basic networking (TCP/IP, DNS, DHCP), and shell scripting.
- Strong troubleshooting and analytical skills with the ability to work independently.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Christine.lau@hays.com.hk