Intern, Partnership Business Analyst, Global Merchant Services

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Business Unit/ Role Specific Info The Partnership Business Analyst Intern will support the team

American Express - Hong Kong - Full time

Salary: Competitive

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Business Unit/ Role Specific Info

The Partnership Business Analyst Intern will support the team in strengthening partnership strategy by conducting competitive analysis, gathering external market insights, and identifying opportunities to enhance the value and effectiveness of our partnership ecosystem.

This role is ideal for a data-driven, curious, and analytical thinker who is passionate about the payments, financial services, or partnership space.

Key Responsibilities

  • Gather and analyze external market information related to payment industry trends, partner performance & key strength, competitor activities, and cardmember behaviors.
  • Conduct competitive benchmarking across industries and partner verticals to identify gaps and opportunities.
  • Support in evaluating partnership performance metrics, identifying insights, and sharing recommendations.
  • Assist in preparing business reports, dashboards, and performance summaries for internal stakeholders.
  • Work closely with cross-functional teams (Partnerships, Marketing, Account Management, etc.) to support strategic analysis and partnership initiatives.
  • Support ad-hoc analytical or research projects relating to partnership strategy, customer value propositions, or market intelligence.

Skills and Qualifications

  • Background in Business, Marketing, Economics, Data Analytics, or related disciplines preferred
  • Strong analytical mindset with experience in data gathering, research, or competitive analysis
  • Skills in using AI tools, Proficiency in Excel and PowerPoint; exposure to SQL, Tableau, or analytics tools is a plus
  • Strong interest in partnerships, financial institutions, or the credit card/payments industry
  • Excellent communication skills in both English and Chinese
  • Ability to work independently, challenge the status quo, and propose improvements
  • Strong stakeholder and relationship management skills
  • Year 3 or Final Year students preferred

Program Period

  • Intake in June 2026, 3-month period

Qualifications

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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