Totally Bazaar — Gift Gallery!

Junior Business Analyst

Key Responsibilities Assist in daily card operations and settlement tasks, including reconciliation, transaction monitoring, and exception handling. Support process improvement initiatives related to card products, settlement, and reporting. Work closely with business users and IT teams to gather and document business requirements for operations enhancements or system fixes. Prepare and maintain operation reports, workflow documentation, and analysis materials to support management review. Coord

Ambition - Hong Kong - Full time

Salary: Negotiable

Key Responsibilities

  • Assist in daily card operations and settlement tasks, including reconciliation, transaction monitoring, and exception handling.
  • Support process improvement initiatives related to card products, settlement, and reporting.
  • Work closely with business users and IT teams to gather and document business requirements for operations enhancements or system fixes.
  • Prepare and maintain operation reports, workflow documentation, and analysis materials to support management review.
  • Coordinate with internal stakeholders, vendors, and external partners to ensure timely and accurate settlement activities.
  • Identify and escalate any system or operational issues, providing recommendations where appropriate.


Requirements

  • 1-3 years of experience in banking operations or business analysis, preferably within Card Operations or Settlement.
  • Good understanding of credit/debit card operations, clearing & settlement processes, and related regulatory requirements.
  • Solid analytical and problem-solving skills with strong attention to detail.
  • Experience in supporting UAT, reporting, and process documentation preferred.
  • Proficient in MS Excel and other analytical/reporting tools.
  • Strong communication and coordination skills to work across operations and project teams.
  • Proactive team player with a positive attitude and willingness to learn.
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23902762
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