The Job:
- Perform business analysis, consolidate and prepare user requirements for IT systems and EB projects
- Prepare detailed user requirements for EB business, which include, but not limited to, sales, underwriting, administration, claims, finance, customer service etc.
- Channels include broker, agent, partner and director.
So, it is a multidimensional job. - Work with a business team to prepare a test plan and conduct UATs with business teams based on the project requirement scope, for EB end-to-end flow
- Work with IT to walkthrough with the business team on the UAT results, with compare to requirement scope, to get the UAT signoff.
- Support projects related to EB automation and digital adoption to uplift EB branding and improve distributor and customer experience
- Deliver quality outputs for projects and tasks assigned
The Person:
- A bachelor's degree is required, preferably in Business Information Systems, Information Technology, Mathematics or Statistics
- Strong analytical mind, interpretation and problem-solving capabilities
- Possess business senses
- Minimum 3-5 years' experience in a business analysis or quality assurance team
- Good at communication skills for working with businesses and IT
- Experience in the EB industry is preferred, but life or general insurance experience is also acceptable
- Team player who can work together and co-ordinate well with other teams
- Able to meet tight deadlines and manage to work in a fast-paced environment
- Good written skills as well as being able to articulate clearly and logically
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to alice.tong@hays.com.hk, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.