Your new company Join a market-leading insurer recognised for its strong innovation culture and customer-centric digital transformation. The company is committed to building seamless digital experiences across web and mobile platforms, leveraging modern technologies to enhance customer engagement and operational excellence.
Your new role
Partner closely with Product Owners, UX/UI teams, developers, and business stakeholders to translate business needs into clear digital requirements
Drive end-to-end delivery of digital initiatives-from requirement gathering, user story creation, wireframe/flow validation, UAT planning, defect follow-up, to production rollout
Analyse customer journeys to identify improvement opportunities and optimise digital experiences
Support digital roadmap planning and contribute insights based on user behaviour analytics, market trends, and feedback
Ensure solutions align with regulatory standards, technical feasibility, and business goals
What you'll need to succeed
3-6 years of experience as a Business Analyst, Digital Analyst, or similar role
Strong exposure to web and mobile app projects, ideally within insurance, banking, or other digital-focused industries
Solid experience in writing user stories, process flows, and functional specifications
Familiarity with agile methodology, sprint ceremonies, and working with cross-functional squads
Good understanding of UX principles and customer journey design
Excellent communication skills, with the ability to engage effectively with both business and technical teams
Analytical, detail-oriented, and comfortable managing multiple initiatives simultaneously
What you'll get in return
Opportunity to join a top-tier insurer undergoing exciting digital transformation
Collaborative, agile, and forward-thinking work culture
Competitive salary and comprehensive benefits
Exposure to regional projects and cutting-edge digital platforms
Clear career progression within a growing digital team
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.