Associate Director, Banking Operations Change

One of our clients, an MNC financial services organisation is seeking an experienced professional to drive operational transformation across multiple asset classes. This is a hands‑on role partnering closely with Operations, Technology, and Business stakeholders to improve processes, manage risk, and support new product initiatives as Associate Director. Key Responsibilities Lead process transformation initiatives by challenging existing workflows and aligning them with industry best practices I

ConnectedGroup Limited - Hong Kong - Full time

Salary: HKD720000 - HKD840000 per annum + negotiable

One of our clients, an MNC financial services organisation is seeking an experienced professional to drive operational transformation across multiple asset classes. This is a hands‑on role partnering closely with Operations, Technology, and Business stakeholders to improve processes, manage risk, and support new product initiatives as Associate Director.

Key Responsibilities

  • Lead process transformation initiatives by challenging existing workflows and aligning them with industry best practices
  • Identify operational risk and efficiency gaps, proposing and driving practical, value‑adding solutions
  • Establish and maintain standardised workflow artefacts across business units and products
  • Support New Product Approval processes in partnership with Operations and business stakeholders
  • Author operational business requirements and translate them into clear inputs for Technology teams
  • Partner with Technology to ensure effective transition from operational requirements to technical solutions
  • Manage end‑to‑end project delivery including planning, tracking, governance, stakeholder management, and escalation
  • Secure buy‑in and approvals for process improvements from senior Operations leadership

Requirements

  • 10+ years' experience within financial markets operations, with cross‑asset exposure
  • Proven track record in operations change, process improvement, or transformation
  • Strong understanding of Equity Derivatives and FICC products
  • Confident stakeholder manager with excellent communication and documentation skills
  • Experience driving operational efficiency and automation (e.g. AI, Power Automate, Python, advanced MS tools)
  • Strong programme / project management capability; control‑focused and risk‑aware
  • Able to manage multiple initiatives independently in a fast‑paced environment
  • Fluent English, Cantonese and Mandarin language skills


Interested parties, please send your resume to Rhoda.Rivera@connectedgroup.com quoting ref. no. ASWE-518136.

Only shortlisted candidates will be notified.

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