Senior IT Infrastructure Manager

The Senior IT Infrastructure Manager will oversee the company's core IT infrastructure, cybersecurity operations, and hybrid cloud environment. This is a hands‑on leadership role responsible for ensuring stability, security, and regulatory compliance within a financial services setting. The successful candidate will manage day‑to‑day operations, drive infrastructure improvements, and support the Head of IT on strategic and ad‑hoc initiatives.

Responsibilities of the Role:

Infrastructure & Systems Administration

• Perform administration and maintenance of vSphere, Microsoft Entra, and ESXi environments.
• Manage the company's hybrid cloud infrastructure (on‑prem + cloud).
• Oversee server infrastructure including domain controllers, certificate authority, and core Windows services.
• Manage Exchange on‑premises, Exchange Online, and Enterprise Vault.
• Support and maintain Microsoft Azure Virtual Desktop and Microsoft Teams infrastructure.
• Oversee internet services, corporate telephone systems, mobile devices, and domain registrations.

Cybersecurity & Network Operations

• Coordinate closely with the Security Operations Centre (SOC) for cybersecurity monitoring and incident follow‑up.
• Oversee cybersecurity and network-related operations, including firewall management and endpoint protection.
• Conduct or supervise network monitoring, vulnerability scanning, and penetration testing activities.
• Manage and work with technologies such as Darktrace, CyberArk, KnowBe4, SentinelOne, Desktop Central, and PRTG (preferred).
• Manage enterprise networking infrastructure including Cisco, Palo Alto, Fortinet, and Wi-Fi technologies.

IT Support & Daily Operations

• Provide oversight for deskside support and hands-on backend technical support when required.
• Perform daily backup and restore checks, with mandatory expertise in Veeam Backup & Replication.
• Administer server room operations, ensuring fire safety, water leakage protection, and electrical integrity.
• Manage corporate printing, faxing, and scanning services.
• Provide and manage voice recording systems for traders and licensed personnel.
• Contribute to Business Continuity Planning (BCP), testing, and documentation.

Governance & Compliance

• Ensure IT operations and security controls meet SFC regulatory requirements and industry best practices.
• Support the Head of IT on compliance-driven enhancements and technology transformation initiatives.
• Assist with ad‑hoc IT projects and continuous improvement efforts.

Required Skills for the Role:

Education & Experience

• Bachelor's Degree in Information Technology, Business, Statistics, Mathematics, or related fields.
• At least 10 years of experience in IT infrastructure and security operations.
• Experience in financial services or a highly regulated environment is preferred.

Technical Skills

• Relevant certifications preferred: CISSP, CISM, CISA, PMP, VMware, Microsoft Azure, CCNP, MCSE.
• Strong knowledge in Cisco networking, enterprise Wi-Fi, Palo Alto, and Fortinet firewalls.
• Expertise in Azure Cloud environments (required).
• Solid hands-on experience with Veeam Backup & Replication (required).
• Familiarity with Darktrace, CyberArk, KnowBe4, SentinelOne, Desktop Central, and PRTG is advantageous.
• Experience with Cisco Call Manager and Bloomberg systems is a plus.

Soft Skills

• Strong motivation for continuous learning and technology adoption.
• Excellent communication and the ability to work under pressure.
• Strong command of Cantonese, English, and Mandarin.