Job Summary: My client is a leading UK-based asset management firm with offices worldwide. They are looking for a dedicated and professional Receptionist to oversee their venue and meeting room operations. This position is key to ensuring a seamless and exceptional experience for their guests.
Key Responsibilities: - Operations Management: Oversee Front of House operations, ensuring the maintenance and functionality of venues and meeting rooms.
- Meeting Room Setup: Ensure meeting rooms are accurately set up and maintained throughout the day, managing virtual link displays, relocations, and stakeholder communications.
- Schedule Monitoring: Track daily event schedules for overruns, conflicts, and guest changes, communicating updates promptly to relevant stakeholders.
- Issue Reporting: Identify and report any issues affecting client experience or business continuity.
- Presentation Standards: Maintain high standards of cleanliness and presentation in all client-facing areas.
- Professionalism: Demonstrate professionalism, punctuality, and flexibility in work hours, including shift work and occasional evening events.
- Reporting: Prepare and distribute reports on upcoming events, catering needs, and weekend attendance; maintain thorough daily handover documentation.
Job Requirements: - 5+ experience in reception or corporate guest services is preferred.
- Excellent command of English and Chinese is required.
- Strong communication and interpersonal skills.
- Professional presentation and punctuality.
- Experience in the hospitality industry is a plus.
- Strong organizational and multitasking skills with a keen attention to detail.
- Proficiency in Microsoft Outlook and other office software.