Case Manager, Insurance

Your new company A Leading Insurance Brokerage focusing on High-Net Worth (HNW) Individuals is expanding rapidly and looking to strengthen its team. They partner with top-tier insurers to deliver bespoke wealth protection and risk management solutions for affluent individuals and families. They are looking for a Case Manager to join and grow with their team. Your new role Manage the full life insurance application process from submission to policy issuance. Review application forms and required

Hays - Hong Kong - Full time

Salary: Competitive

Your new company
A Leading Insurance Brokerage focusing on High-Net Worth (HNW) Individuals is expanding rapidly and looking to strengthen its team. They partner with top-tier insurers to deliver bespoke wealth protection and risk management solutions for affluent individuals and families. They are looking for a Case Manager to join and grow with their team.

Your new role
  • Manage the full life insurance application process from submission to policy issuance.
  • Review application forms and required documents for accuracy & completeness.
  • Submit cases to insurers and monitor progress through service teams.
  • Communicate clear, regular status updates to advisors and clients throughout the application journey.
  • Resolve administrative issues, missing documentation, or delays by liaising with insurer service teams.
  • Maintain accurate case records, communication logs, and documentation in internal systems.
  • Build strong relationships with advisors, insurer service teams, and internal departments to support smooth case operations.

What you'll get in return
  • Attractive compensation package.
  • Collaborative and supportive team environment within a trusted financial institution.
  • Continuous training and opportunities for professional career growth.


What you need to do now

Ifyouareinterestedinthispositionorothers within the Insurance industry,pleasesendyourresumeto Tiffany.Lee@hays.com.hk.
24027121
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