Our client is a well-established insurance organisation undergoing ongoing business and transformation initiatives across operations, finance, and core business functions. This role is suited to a senior project / business change professional who can partner with stakeholders to drive process enhancement, system change, and delivery of strategic initiatives, particularly in areas involving regulatory, finance, or reporting transformation.
Key Responsibilities
- Partner with business leaders and internal stakeholders to identify improvement opportunities and translate them into practical business or system change initiatives.
- Drive end-to-end delivery of transformation projects, from shaping ideas and preparing business cases through to implementation, user adoption, and benefit tracking.
- Lead cross-functional discussions and workshops to review existing workflows, uncover inefficiencies, and define future-state processes that improve control, efficiency, and business outcomes.
- Act as the bridge between business and technology teams by consolidating requirements, challenging assumptions, and ensuring solutions are aligned with operational and strategic needs.
- Oversee project progress across analysis, development, testing, and rollout stages to ensure quality delivery within agreed timelines and resources.
- Review testing readiness and user acceptance activities, ensuring scenarios are comprehensive, defects are managed effectively, and key business requirements are fully validated before go-live.
- Coordinate change implementation across impacted teams, including communication, training, stakeholder alignment, and readiness planning.
- Ensure new or revised processes maintain appropriate governance, controls, and auditability, especially for initiatives with finance, compliance, or reporting impact.
- Manage enhancement requests and project scope carefully to support effective prioritisation and efficient use of delivery resources.
- Provide guidance to junior team members on business analysis, project execution, stakeholder engagement, and professional development.
Key Requirements
- Degree holder in Business, Information Systems, Finance, Accounting, Computer Science, or a related discipline.
- Around 10 years of relevant experience within the insurance sector, with solid exposure to business transformation, project delivery, business analysis, or change management.
- Prior experience leading or supporting insurance change initiatives involving IFRS 17, RBC, finance transformation, regulatory reporting, or related enterprise-wide programmes will be highly relevant.
- Strong understanding of process improvement, operating model enhancement, and workflow redesign; exposure to Lean, Six Sigma, or structured continuous improvement methodologies is an advantage.
- Proven ability to manage senior stakeholders, facilitate workshops, and drive alignment across business and technology teams.
- Hands-on experience across project lifecycle activities including requirements gathering, UAT oversight, implementation planning, and post-launch adoption.
- Familiarity with governance, risk, audit, and control considerations within an insurance environment.
- Professional insurance or project certifications would be an advantage, but strong practical experience in insurance transformation will also be considered.
- Strong communication, presentation, and analytical skills, with the ability to work through ambiguity and navigate change effectively.
Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment.
Interested parties, please send your CV to Ron Lee on Ron.Lee@connectedgroup.com or contact on +852 39725817 for more details. For other available opportunities, please visit www.connectedgroup.com
