Responsibilities:
- Partner with business stakeholders across functions to identify and assess GenAI use cases, with a focus on productivity, decision support, automation, and user experience.
- Translate business problems into clear requirements; help design and document AI-enabled workflows that combine GenAI, low-code automation, and existing enterprise systems.
- Conduct feasibility assessments for AI initiatives, balancing business impact, technical complexity, data readiness, and risk.
- Act as the bridge between business and tech teams, ensuring alignment in scope, assumptions, and expected outcomes.
- Support end-to-end delivery of AI initiatives, from ideation and prototyping through MVP, rollout, and post-implementation optimisation.
Requirements:
- 4-6 years of experience in business analysis, digital transformation, or technology-enabled initiatives.
- Strong capability in requirements elicitation and process mapping.
- Solid understanding of Gen AI concepts and practical application in business workflows.
- Working knowledge of Microsoft M365 GenAI and Power Platform, including Copilot, Copilot Studio, and Power Automate is an advantage.
- Experience in insurance or regulated industries.
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to alice.tong@hays.com.hk, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.