As a key member of the PMO function, you will oversee portfolio planning, risk management, reporting, and compliance while fostering a culture of collaboration and continuous improvement.
Key Responsibilities
Governance Development & Enforcement:
Establish and continuously improve the governance framework to ensure projects adhere to organizational standards and best practices. Enforce consistent methodologies across the portfolio.
Stakeholder Management:
Engage and influence senior stakeholders within the organization, including executives and business leaders. Navigate complex stakeholder relationships and confidently uphold project management standards during high-pressure situations.
Portfolio Management:
Oversee the management of a portfolio of projects, ensuring transparency, prioritization, efficiency, and compliance. Provide regular updates on performance, risks, and opportunities to senior leadership.
Project Standards & Delivery Assurance:
Define and implement standards for planning, execution, and reporting. Monitor adherence to these standards within programs and projects, identifying areas for improvement and ensuring successful delivery outcomes.
Risk & Issue Management:
Develop and maintain robust processes for proactively identifying, assessing, and mitigating risks and issues across projects and the portfolio.
Reporting & Analysis:
Deliver clear, concise, and actionable portfolio-level reporting to support senior decision-making. Build comprehensive dashboards, metrics, and analytics capabilities.
Leadership & Mentoring:
Lead, motivate, and guide a PMO team (if applicable). Build strong practices and support continuous learning for the project teams.
Experience & Skills Required
- Proven experience as a PMO Manager or in a similar role, ideally within the insurance or financial services industry for more than 8 years
- Expertise in governance creation, portfolio management, and project delivery assurance.
- Demonstrated ability to hold ground and challenge stakeholders constructively to ensure compliance with governance and standards.
- Strong stakeholder management and influencing skills, with the ability to build trust with C-suite executives and business leaders.
- Deep understanding of project and portfolio lifecycle management, as well as risk and issue management processes.
- Proficient in tools such as MS Project, JIRA, or other PPM software.
- Excellent problem-solving, communication, and presentation skills.
- Knowledge of regulatory and compliance requirements within the insurance sector is highly desirable.
- Certified in project management methodologies such as PMP, PRINCE2, MSP, or Agile/Scrum is a plus.
Key Attributes
- Assertive and confident, with strong decision-making abilities.
- Detail-oriented with a commitment to quality and process improvement.
- Flexible and adaptable in navigating a transforming environment.
- Collaborative team player with a willingness to engage across cross-functional teams.
- Thrives in a fast-paced, demanding environment while maintaining a strategic mindset.
