- 2 years' experience in customer service
- Immediate availability is highly preferred
About Our Client The employer is a large organization within the financial service industry, known for its strong presence and commitment to providing comprehensive financial service solutions. They prioritize operational excellence and customer satisfaction.
Job Description - Handle customer enquiries professionally via phone, email, and other communication channels
- Provide accurate information and timely support to customers
- Assist in follow-up actions, case logging, and ensuring service quality standards
- Work closely with internal teams to resolve issues efficiently
- Maintain a high level of professionalism in all customer interactions
The Successful Applicant - University graduate in any discipline
- At least 2 years of solid customer service experience, preferably gained in insurance or financial institutions
- Good communication skills in English and Chinese, both written and spoken
- Prior experience in a call centre or service centre environment is highly preferred
- Positive attitude, customer-oriented mindset, and ability to work under pressure
- Immediate availability is highly preferred
What's on Offer - Opportunities to gain valuable experience in the financial service industry.
- Exposure to a professional work environment within a large organization.
If you are passionate about customer service and are ready to contribute to a leading company in the insurance industry, we encourage you to apply for this exciting opportunity.