Director - Application Trade Support

My client , a global alternative investment firm , is looking for a high calibre Application Trade Support Director to join their successful IT team. Job Responsibilities Act as the primary Front Office technology partner for Portfolio Managers and Traders across multiple asset classes Provide senior‑level ownership of Trading Platforms (OMS/EMS/PMS), ensuring stability, performance, and usability in live trading environments Serve as the escalation point for complex production issues impacting

Charterhouse Partnership Hong Kong - Hong Kong - Full time

Salary: Negotiable

My client , a global alternative investment firm , is looking for a high calibre Application Trade Support Director to join their successful IT team.



Job Responsibilities

  • Act as the primary Front Office technology partner for Portfolio Managers and Traders across multiple asset classes
  • Provide senior‑level ownership of Trading Platforms (OMS/EMS/PMS), ensuring stability, performance, and usability in live trading environments
  • Serve as the escalation point for complex production issues impacting trading activity, coordinating resolution with Technology, Operations, and vendors
  • Support new strategy launches, fund onboarding, and asset class expansion from a trading systems perspective
  • Lead end‑to‑end onboarding and configuration of:
    • Portfolio Managers, strategies, and books
    • Brokers, execution venues, clearers, and market connectivity
    • Trading platform features and enhancements
  • Own production readiness, UAT oversight, and go‑live sign‑off for Front Office trading changes
  • Partner closely with Technology and Operations to improve trading workflows, automation, and controls

Trade Application Vendor Management

  • Own senior relationships with OMS/EMS and trading application vendors
  • Drive vendor governance including:
    • Issue escalation and incident management
    • Release planning, testing, and deployment coordination
    • Functional gaps, defect remediation, and enhancement prioritisation
  • Influence vendor roadmaps to align with Front Office trading requirements and business growth
  • Manage vendor performance, service levels, and platform risk across critical trading systems

Controls & Governance

  • Provide senior oversight of trading system configuration, including:
    • Books, accounts, and broker setups
    • Exchange and venue connectivity
    • Reference, static, and eligibility data
  • Ensure configurations comply with internal controls, audit requirements, and regulatory expectations
  • Partner with Risk and Compliance on reviews, issues, and remediation related to trading systems


Job Requirements

  • 10+ years of experience supporting Front Office Trading platforms within a buy‑side environment (Asset Management, Hedge Fund, or Proprietary Trading)
  • Strong hands‑on experience with OMS/EMS/PMS in multi‑asset trading environments
  • Solid understanding of the full trade lifecycle for Equities, Bonds, Rates, and FX
  • Proven experience working directly with Portfolio Managers and Trading Desks in time‑critical situations
  • Demonstrated experience managing third‑party trading application vendors
  • Strong knowledge of broker connectivity, execution venues, and clearing workflows
  • Excellent stakeholder management and communication skills, with the credibility to operate at Director level with Front Office users
  • Calm, detail‑oriented, and decisive under pressure


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