The Company
A Leading Insurer
The Role
Key Accountabilities
- Document Digitization: Prepare, scan, and upload high volumes of insurance documents (new business applications, medical reports, and claims) into the internal Document Management System (DMS).
- Quality Control: Perform meticulous "eye-balling" checks to ensure scanned images are legible, complete, and meet company clarity standards.
- Indexing & Categorization: Accurately tag and categorize digital files with correct policy numbers and document codes to ensure easy retrieval by Underwriting and Claims teams.
- Data Integrity: Ensure data entry associated with scanned documents is 100% accurate, maintaining the "Source of Truth" for customer records.
- Physical Records Management: Organize and manage the temporary storage and eventual secure disposal or archiving of physical papers in accordance with data retention policies.
- Workflow Collaboration: Coordinate with various departments to prioritize urgent scans, ensuring strict Turnaround Times (TAT) are met for customer requests.
Your Profile
Requirements
- Good communication, Interpersonal and Customer Service skills
- Fluent Chinese, English and Putonghua in written and speaking
- Proficient in PC skills, including Microsoft Word, Excel and PowerPoint
Apply Today
To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.
Reference Number: 67010-0013420384
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/hk/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
